🧨 Today in “This Can’t Be Real (But It Is)”
You ever hit that point where it’s not just one company anymore?
It’s all of them.
Right now?
I’ve got a car dealership situation dragging on with Kingston Kia…
And at the same time, I’m dealing with Apple over a return that somehow went from “we’ll fix it”…
…to radio silence and missing money.
Two completely different industries.
Same exact experience.
Here’s how it goes now:
You raise a legitimate issue.
You’re calm.
You’re clear.
You give them time to fix it.
And what do you get back?
- Delays
- Half answers
- “We’ll look into it”
- Followed by… nothing
Then eventually:
“Yeah, that takes 10–12 days.”
Of course it does.
Because somehow money can leave your account instantly…
…but returning it requires a committee, a calendar, and apparently a phase of the moon.
Here’s the part that really stands out:
This isn’t confusion.
It’s consistency.
Different companies.
Different problems.
Same behaviour.
Which means it’s not a mistake.
It’s the system.
A system that quietly assumes:
Most people won’t push this.
Because pushing takes effort.
Following up takes time.
Escalating makes you “that guy.”
So they stretch it.
They delay it.
They wait you out.
But when you’ve actually run a business?
You know exactly what this is.
Because when something mattered—
You moved.
Fast.
You didn’t leave people guessing where their money was.
You didn’t disappear for days.
And you definitely didn’t tell them:
“Let me know Friday if it’s still a problem.”
That’s the difference.
Not capability.
Choice.
Anyway…
I’ve got a bank to call, a dealership to chase, and a trillion-dollar company pretending it’s hard to return money.
So yeah—
Stay tuned.
You ever hit that point where it’s not just one company anymore?
It’s all of them.
Right now?
I’ve got a car dealership situation dragging on with Kingston Kia…
And at the same time, I’m dealing with Apple over a return that somehow went from “we’ll fix it”…
…to radio silence and missing money.
Two completely different industries.
Same exact experience.
Here’s how it goes now:
You raise a legitimate issue.
You’re calm.
You’re clear.
You give them time to fix it.
And what do you get back?
- Delays
- Half answers
- “We’ll look into it”
- Followed by… nothing
Then eventually:
“Yeah, that takes 10–12 days.”
Of course it does.
Because somehow money can leave your account instantly…
…but returning it requires a committee, a calendar, and apparently a phase of the moon.
🎥 [Insert clip of someone aging while waiting]
Here’s the part that really stands out:
This isn’t confusion.
It’s consistency.
Different companies.
Different problems.
Same behaviour.
Which means it’s not a mistake.
It’s the system.
A system that quietly assumes:
Most people won’t push this.
Because pushing takes effort.
Following up takes time.
Escalating makes you “that guy.”
So they stretch it.
They delay it.
They wait you out.
But when you’ve actually run a business?
You know exactly what this is.
Because when something mattered—
You moved.
Fast.
You didn’t leave people guessing where their money was.
You didn’t disappear for days.
And you definitely didn’t tell them:
“Let me know Friday if it’s still a problem.”
That’s the difference.
Not capability.
Choice.
Anyway…
I’ve got a bank to call, a dealership to chase, and a trillion-dollar company pretending it’s hard to return money.
So yeah—
Stay tuned.